Just some things I noticed, during my breast clinic-breast assessment unit-breast clinic series of waits on Tuesday.
- An older woman was struggling to understand what the receptionist was telling her. A very-poorly looking woman got up and went over to help explain.
- Three men were in the waiting room with their partners: one of them had a dragon tattoo on his forearm.
- When you’re worried, it becomes difficult to answer even the simplest questions, like what your postcode is, and the name of your GP. A receptionist who understands this, and smiles, makes all the difference. Well done that woman.
- Some people have a natural serenity, and it’s almost impossible not to look at those people, even if all they are doing is sitting, waiting, still.
- Sad, dog-eared, two-year-old magazines are worse than no magazines at all. Everyone knows this. People pick up a magazine, flick, get to an article about how in love Tom Cruise and Katie Holmes are/what a great Dr Who Matt Smith is going to be/how exciting it is that London will be hosting the Olympics 4 years from now, and they put the magazine down with a gesture that says, so, I’m now stepping into a world where even the TV news is confusing.
- You can tell how often people have sat in a waiting room by how well prepared they are. Alan and I had coffee from the coffee van outside, books, knitting. (One of us had knitting, anyway.)
- I’m not sure that a noticeboard full of posters about cancer/coping with cancer/cancer support groups is a good idea in a room where people might be about to be be told that there’s nothing wrong with them. After all, they may simply have the gift of natural lumpiness, and it seems a shame to worry them unduly.
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Actually I genuinely enjoy the old magazines. I very rarely see, let alone read, such things in normal life (I was going to say: In real life) and this glimpse into another world, even time shifted, is amusing. But I can see that anyone who was “up on” all this stuff might be annoyed. It is funny how far I can get into a magazine before I flick back to the cover to read the date, and go “aaaaaaahhh”. Not unique to hospitals though – hairdressers are the same.
Re: the dragon tattoo, I read this yesterday (local news story from where I used to live) and thought of you: http://seattletimes.nwsource.com/html/localnews/2018772492_apusteentattoo3rdldwritethru.html
Hi Stephanie,
I enjoyed reading this blog. I agree with you about the receptionist comment – what a difference their understanding makes. Also, I emphatically agree about the posters/leaflets/info. For the fortunate ladies who walk away from their appointments with a sigh of relief, these cancer adverts must increase their worry for no reason whatsoever. And also for those of us who are not so fortunate, the reminder of all- things-cancer may also increase our worry. It’s hard to know what to replace the posters with though.
One of my worse moments of the dreadful experience was sitting in the dreary waiting room of St George’s expecting bad news with Kilroy (anybody remember him?!) blasting out on the television. Topic of the day was premature death! I was so shocked I couldn’t bring myself to ask them to turn it of